Why LLM visibility diverges between models
Two mechanisms decide whether a model knows your brand, and models weigh them differently. Training memory: what the model absorbed before its knowledge cutoff, dominated by heavily-cited sources like Wikipedia, major publishers, and well-linked industry coverage. Live retrieval: what the model fetches from the web while answering, which reflects your current search presence instead of your historical coverage.
A retrieval-heavy model can cite an article you published last week; a training-heavy model may not register you until its next release, however good your recent content is. This is why the same brand routinely scores high on one model and near zero on another, and why a single blended "AI score" hides the information you actually need: which model is the problem.