Terms of Service

These Terms of Service (“Terms”) govern your access to and use of Meev (the “Service”), operated by Meev (“Meev,” “we,” “our”). By creating an account, starting a trial, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Acceptance

By using Meev you agree to these Terms and to our Privacy Policy. If you are using the Service on behalf of a company or other entity, you represent that you have authority to bind that entity to these Terms, and “you” refers to that entity.

2. The Service

Meev is a software-as-a-service platform that helps you monitor your brand's visibility across AI search engines, identify content and citation opportunities, generate SEO-optimized articles, score article quality, and publish content to your connected websites, stores, and content platforms. Features available to you depend on your subscription plan.

3. Accounts

You must provide accurate, current, and complete information when creating an account and keep it up to date. You are responsible for safeguarding your account credentials and for all activity that occurs under your account. Notify us immediately at support@meev.ai if you suspect unauthorized access.

4. Subscriptions & Billing

Paid plans are billed monthly or annually via our third-party payment processor. Subscriptions automatically renew at the end of each billing period at the then-current rate unless cancelled before the renewal date. You can cancel at any time from Settings → Billing — access continues until the end of the paid period. We do not provide refunds for partial billing periods, and unused article or prompt credits do not roll over. Plan downgrades take effect at the start of the next billing cycle. When you switch from an annual plan to a monthly plan, the unused portion of your prepaid annual term is converted into account credit that is applied automatically to future invoices on your account; this account credit is non-refundable and is not redeemable for cash.

We may change pricing for new billing periods with at least 30 days' advance notice by email. If you do not agree with a price change, you may cancel before the change takes effect.

4.1 Free Trial

New customers may start a 7-day free trial of any paid plan. A valid payment method is required at sign-up, but no charge is processed during the trial period. On day 8, the selected plan's monthly price will be charged automatically unless the trial is cancelled before that time. Cancel from Settings → Billing or by emailing support@meev.ai before the end of day 7 to avoid the charge.

What is limited during the trial: a maximum of 7 published articles and 10 tracked AI visibility prompts during the 7-day window, regardless of which plan the trial is for. These caps are applied to keep the trial scope predictable and bound usage costs.

What is not limited during the trial: the trial unlocks the full premium feature set regardless of which plan you select, so you can evaluate the whole product before any charge. This includes (but is not limited to) tracking across every major AI search surface (ChatGPT, Claude, Gemini, Perplexity, Grok, DeepSeek, Google AI Overviews, Google AI Mode), the Knowledge Base, Citation Path direct and inferred targets, brand mention monitoring, AI market-share, competitor analysis, backlink analytics, indexing acceleration (Google Search Console and IndexNow), AI Page Advice, and content export. The number of domains you can track, team seats, and the per-period quotas for email verifications and outreach pitches are set by the plan you select. Multi-region tracking and white-label client reports are part of the Agency plan and are available during the trial only if you select Agency.

Articles published during the trial period include a small “Published with Meev” backlink. Articles you publish after the trial converts to a paid subscription do not include the backlink; articles already published during the trial are not modified retroactively.

If the trial is not converted to a paid plan by day 8, all active services pause: no new articles publish, no new AI visibility tracking fires, no new outreach pitches generate. Your account remains open and all data from the trial period remains readable. Services resume immediately upon selecting a paid plan.

4.2 Refunds

New self-serve customers may request a full refund within 7 days of the first paid charge by emailing support@meev.ai. Refunds after the 7-day window are not provided, except to the extent required by applicable consumer-protection law (for example, statutory cooling-off rights for EU and UK consumers). Approved refunds are processed back to your original payment method within 5 to 7 business days. Refunds may be withheld in cases of suspected fraud or terms abuse. Account credit issued for an unused prepaid term (for example, when switching from an annual plan to monthly billing) applies to future invoices only; it is non-refundable and is not redeemable for cash.

5. Your Content

You own all content you provide to the Service (including domains, brand terms, prompts, knowledge-base entries) and all articles, images, and outputs generated through your account (“Customer Content”). You grant Meev a worldwide, non-exclusive, royalty-free license to store, process, transmit, and deliver Customer Content for the sole purpose of operating the Service for you (including publishing content to platforms you connect).

6. We Do Not Train AI on Your Data

We do not use Customer Content to train, fine-tune, or develop any general-purpose, foundation, or large-language model — our own or anyone else's. The AI providers we use are contractually prohibited from training on data sent through Meev. We may use aggregated, de-identified statistics to monitor and improve the Service.

7. Acceptable Use

You agree not to use Meev to:

• generate or publish content that is illegal, fraudulent, defamatory, harassing, sexually explicit involving minors, or that infringes third-party rights
• impersonate any person or entity, or misrepresent your affiliation
• attempt to reverse-engineer, scrape, or circumvent technical limits of the Service
• resell, sublicense, or white-label the Service except where explicitly permitted by your plan (Agency tier)
• use the Service to send spam, abuse outreach features, or violate anti-spam laws (e.g., CAN-SPAM, GDPR, CASL)
• upload malware, conduct security testing without authorization, or interfere with the Service's availability

We may suspend or terminate accounts that violate these rules.

8. AI-Generated Content Disclaimer

Content generated by Meev is produced using AI technology and quality-control checks. AI-generated content may contain inaccuracies, omissions, or material that is unsuitable for your context. You are solely responsible for reviewing, editing, and approving content before publishing. This responsibility is especially important for regulated industries (medical, legal, financial, political) where human review is required by law or professional standards. Meev makes no warranty about the accuracy, completeness, or fitness for purpose of any generated content.

9. Third-Party Platforms & Integrations

The Service connects with third-party platforms you choose to link, including content management systems (e.g., WordPress, Webflow), e-commerce platforms (e.g., Shopify), search consoles (e.g., Google Search Console), and the AI search engines you choose to track. Your use of those platforms is governed by their own terms and privacy policies. Meev is not responsible for the availability, accuracy, or behavior of third-party platforms, and we are not liable for losses caused by changes, outages, deprecations, or policy changes on those platforms.

10. Indemnification

You agree to defend, indemnify, and hold Meev (and its officers, employees, and contractors) harmless from any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from: (a) content you publish using the Service, (b) your violation of these Terms or applicable law, (c) your infringement of any third-party right, or (d) your unauthorized use of the Service.

11. Availability & Changes

We strive for high availability but do not guarantee uninterrupted, error-free service. We may modify, suspend, or discontinue features at any time. Material changes that reduce functionality available on your plan will be communicated by email in advance where reasonably possible.

12. Limitation of Liability

The Service is provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. To the maximum extent permitted by law, neither party will be liable to the other for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, or business interruption. Meev's total aggregate liability arising out of or related to these Terms or the Service will not exceed the amount you paid to Meev in the 12 months preceding the event giving rise to the claim.

13. Termination

You may terminate your account at any time from Settings → Billing or by emailing support@meev.ai. We may suspend or terminate your account for material breach of these Terms, with at least 30 days' written notice and an opportunity to cure where reasonable. Immediate suspension is permitted where the breach causes ongoing harm (e.g., fraud, abuse, security incidents, illegal content). Upon termination, your right to access the Service ends; your data is retained for 30 days for recovery and is then deleted unless retention is required by law.

14. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws rules. The parties consent to exclusive jurisdiction and venue in the state and federal courts located in Wilmington, Delaware for any disputes that are not subject to arbitration or small-claims court. Each party waives the right to a jury trial.

15. Changes to These Terms

We may update these Terms as our Service evolves. The “Last updated” date reflects the most recent change. Continued use after changes take effect constitutes acceptance. For material changes that reduce your rights, we will notify you by email at least 14 days before the change takes effect.

16. Contact

Questions? Email support@meev.ai.